Property Management Administrator

Location: Houston


Triten Real Estate Partners is a Full-Service and vertically integrated real estate development and operating company. Diversified across multiple asset classes, Triten focuses on identifying unique investment opportunities where value can be created through a tailored experience focused on the changing trends in our industry. With a heavy focus on market research and innovation, Triten is active in the development, value-add repositioning, as well as undervalued assets where a mark-to-market arbitrage can be achieved. Triten was founded in 2011 and has offices in both Dallas and Houston and pursues opportunities across Texas.


The Culture

Triten Real Estate has grown tremendously in its eight years of existence, and the credit is entirely due to the talent that makes up the organization. Triten attributes its success to holding integral relationships in the market and providing a work environment where teamwork is essential. The Triten team carries a reputation of integrity, deep focus on research and accuracy, pride in our product, and humility in our approach. This reputation rings true in every facet of the company. Success at Triten comes with a lot of upward mobility and responsibility. If a person is looking to bet on themselves, work hard in a low ego environment with strong capital partners supporting us, their potential with Triten Real Estate is limitless.

The Role

The Property Management Administrator will assist with the day-to-day operations of the Property Management department and reports to the Property Manager. The primary focus of the Property Management Administrator is to support the Property Manager in all aspects of management pertaining to the property portfolio. The PM Admin is the liaison between the tenants and the Property Manager and is accountable to protect, maintain and enhance the value of Triten's commercial Houston real estate assets. This is accomplished by directing the portfolio's operational activities, as well as coordinating with leasing and upper management. Currently, the portfolio of assets includes a 200,000 SF office building as well as a nearly 9,000,000 square foot industrial portfolio. It is anticipated that these holdings will grow periodically over the coming year. This is an entry-level position that requires organization, time management, and attention to detail. Triten seeks highly motivated, self-starter individuals to complement its quickly expanding needs.

Duties and Responsibilities

Demonstrate a positive, professional, and client-oriented attitude about the company with coworkers, tenants, clients, and the public whether contact is by mail, telephone, or in person. Constantly strive for improvements in work process and results to better meet client’s expectations.

Assist Property Manager to assure that the company's efforts fully meet and exceed contractual property management obligations.

Assist Property Manager with vendor compliance and contractual requirements.

Represent the company as a brand ambassador, with a focus on tenant satisfaction.

Addressing and resolving tenant questions, concerns, and complaints in a timely manner.

Monitor and respond to 24/7 Truck Parking new leads, service needs and maintenance requests.

Coordinate tenant requests for repairs and maintenance while both utilizing and monitoring the IMPAK work order system.

Maintain organized and updated tenant files and records including but not limited to certificate of occupancy, tenant insurance and HVAC inspection report compliance.

Establish and maintain collaborative working relationships between departments, with coworkers and particularly with other members of a project team.

Keep abreast of new technologies, systems and procedures related to property management.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Position Type/Expected Hours of Work

This is a full-time position.

Travel

No travel is expected for this position at this time.

Required Education and Work Experience

Associate's Degree

Minimum 1 year experience in property management

Experience in Excel required.

Preferred Education and Work Experience

Courses in real estate

The above major ongoing responsibilities describe only the essential job functions and are not intended to be a complete list of all duties and responsibilities. All job functions must be performed in accordance with Triten Corporate policies and procedures.